AI Marketing: A Complete Introduction and Overview Furthermore, continuous analysis and segmentation by AI systems empower marketers to customize messages, promotions, and content to specific customer segments, or even to individual users. This level of personalization will help you ensure higher engagement rates and better customer retention. One particular avenue of AI in content creation Continue reading

Examples of AI in Customer Service From Companies That Do It Right But one that’s integrated with your customer service management, customer relationships management, or ticketing software can deliver even more value to your customers and customer service team. Plan conversation flows and connect customers with the resources they need to create the best experiences Continue reading