< Back to Content360°

Content360° allows digital content to remain digital so that it can be more efficiently integrated between different line of business (LOB) applications such as ERP, CRM, SIS, HIS. Content360° cost-effectively leverages data located in other LOB applications to:

• Enable immediate, single-click access to content
• Classify and index content faster and more accurately
• Improve routing decisions in workflow

Users don’t want to rekey information into their computers or spend time learning complex ECM systems just to access a document. Content360° allows a user to stay in their familiar LOB software interface and access content located in OnBase with the Content360° integration module.

Codeless Integration

From any screen in any LOB application, Content360° displays documents associated with that exact screen, and provides access with the click of a mouse! Whether you’re in a customer service screen looking for order information, or you’re in an employee’s folder, Content360°’s advanced integration capabilities allow you to find all related records without leaving the LOB application. For example, if a salesperson is working in her CRM system and wants more information on a new lead, she can click a button and instantly access all related content.

LOB Output Integration

Anything that can be printed out of any LOB application is captured, indexed and stored in Content360°… automatically. This eliminates the need to print most documents in your organization and dramatically reduces the amount of paper use and filing. Content360° “reads” the output from your LOB application and automatically determines the content type, indexes the content, and stores it securely in Content360°. This allows almost instantaneous access to reports and documents from anywhere in your organization.

Content360° Integration features include:

• Line-of-Business (LOB) application screens and fields configured with a point- and-click interface; new screens can be configured in less than a minute.
• Events that trigger an integrated action can be configured as buttons or hot-keys, or the action can be activated when certain screens appear. Additionally, events can be filtered depending on what data is on the screen.
• Repetitive tasks can be automated to improve workflow and make users more efficient. Transferring data automatically will drastically reduce any errors associated with manual re-typing.

Automatic Indexing

Content360° includes a ‘Batch Indexing’ feature that enables users to browse, select, and view scanned files to process. To classify and index incoming documents, Content360° uses information on the document itself or information located anywhere on the network, allowing Content360° to find and fill in ‘missing’ index values necessary to accurately classify and store the document.

Human Resources, for instance, can scan in a document that only includes an employee’s ID number and trust that the rest of the information will be populated from other sources in the organization’s network. Content360° uses powerful workflow functionality to automatically update previously indexed records to add or modify indexed values, such as updating the last name of a newly married employee.

We save $125,000 each year with OnBase in labor and operating costs. Our days sales outstanding fell from 38 days to 32. At $250,000 per day, it nets a $1.5 million gain in cash flow.

Troy Grove, CIO, Berner Food and Beverage

< Manage Capture >